• Direct Connect

    Install our Direct Connect app, and we automatically sync with your invoicing system to analyze your customer data. We support more than 100 systems, and installation is a breeze. This connection enables us to analyze business patterns, and use AI (artificial intelligence) to predict when customers will need service, and automatically send postcards, emails, and review requests at optimal times. Request a demo >

  • target-campaigns

    Targeted Campaigns

    Our system analyzes your data to determine when customers are likely to need service, and sends postcards and emails to them. This helps you reduce unnecessary mail costs and maximize repeat business. Each postcard and email is branded for your business and personalized to the customer. Your customers automatically get different images, messages, and offers over time. Request a demo >

  • Powerful Segmentation

    In addition to using AI to target customers, we give you the power to set up custom campaigns to target specific segments of your customers. For example, you may want to target customers that use service contracts, customers that have had only 1 transaction, or customers that may be slipping away. Request a demo >

  • Tracking and optimization

    Tracking & Optimization

    We track each customer for 90 days after they receive a postcard and email - and when they come back for service, we'll tell you their name, date of transaction and how much they spent. When your customers complete a transaction, we automatically ask them for a review. We'll point them to your major listings on Google, Facebook, etc., as well as syndicate your reviews to key local sites. We continually optimize your campaigns and verify, clean, and update your mailing address data automatically. Request a demo >


Thousands of local businesses use Customer Lobby. Contact us today for a demo. 510-230-0588.